I just wanted to take this opportunity to give a big thumbs up for the customer service at The Box North America. When things go flawlessly, it’s easy to to look good. But when there are unforeseen issues with a product, that’s when customer service matters most--and I’m pleased to say that in working with Simon on a product return was a lot easier than I’d even expected. Not only was the return process painless, Simon even provided me with multiple options to make things right. It was exemplary service, and as a result, I’ll definitely be keeping an eye out for future deals on The Box!
Merci pour la réponse rapide et le service à la clientèle hors pair!